What They Are Fighting About Usually Is Not the Whole Fight

Iceberg representing conflict with visible positions above water and hidden interests below water

Reader's Moment: The visible argument looks small, but it feels bigger than the facts should justify. That usually means the surface issue is carrying freight from somewhere deeper. Why this matters: Because positions are what people say they want. Interests are what they are trying to protect. From the Ledge: A lot of conflict gets … Continue reading What They Are Fighting About Usually Is Not the Whole Fight