Phase 0 is where we stop the collapse before it starts. This checklist is a pre-sign / pre-renewal filter for any service contract where you’re carrying labor, quality, and liability risk. Use it to spot the trapdoors before you step on them.
Note: This is an operational risk checklist, not legal advice. If a clause looks dangerous, bring it to a qualified professional.
How to Use This (2 minutes)
- Read each item and mark it Green, Amber, or Red.
- Write one sentence of evidence (what clause or practice makes it true).
- If you mark anything Red, choose a guardrail: negotiate, price it, reserve for it, or walk away.
Legend
- Green = clear, fair, survivable. (2 points)
- Amber = workable but needs a guardrail. (1 point)
- Red = one bad week can become a crater. (0 points)
Quick scoring: Total possible points = (number of items × 2). If you’re below 70%, treat it as a high-risk contract unless you can add guardrails that shrink the blast radius.
Phase 0 Contract Risk Checklist (Copy/Paste)
A) Termination & Control (collapse triggers)
- ☐ Termination without cause: Can the other party end the agreement without stating a reason?
- ☐ Probation / discretionary termination: Is there an early period where termination is purely at their discretion?
- ☐ Third-party trigger: Can a complaint or request from a third party end your contract immediately?
- ☐ Upstream loss trigger: If they lose their upstream agreement, do you automatically lose yours?
- ☐ Subjective default: Are “breach” or “unsatisfactory” definitions vague or opinion-based?
- ☐ Short cure window: Are you required to remedy issues within 24 hours (or similarly tight timelines)?
B) Money Flow & Deductions (slow-bleed triggers)
- ☐ Payment lag: Is payment delayed beyond a normal net-15/net-30 cycle?
- ☐ Mandatory deductions: Can they deduct supplies, admin fees, equipment, or chargebacks from your invoice?
- ☐ Conditional payment: Is payment tied to paperwork, approvals, or third-party signoffs that you don’t fully control?
- ☐ Extras approval gate: Are extra services unpaid unless you have a signed worksheet/ticket?
- ☐ Final invoice holdback: Can final payment be delayed after termination?
C) Tail Risk (the “bad week becomes a crater” test)
- ☐ Remediation without notice: Can they “fix” issues and bill you without giving you a chance to respond?
- ☐ Post-exit clawback window: Can they claim costs months after you leave?
- ☐ Formula penalties: Are you on the hook for fixed sums tied to recent invoices (e.g., “X months of billing”)?
- ☐ Replacement cost exposure: Can you be charged for replacement contractor costs (including travel/major recovery work)?
D) Operations & Staffing (tripwires)
- ☐ No-show penalties: Are there explicit penalties per missed shift plus additional costs?
- ☐ Repeat-failure default: Does “X misses in a month” trigger default/termination?
- ☐ Attendance tracking requirement: Must you use a real-time system approved by someone else?
- ☐ Supervision/training burden: Are there required onboarding/training rules you must fund?
- ☐ 24-hour recovery expectation: If staff or equipment fail, can you realistically recover within their required timeline?
E) Supplies, Products, Equipment (hidden cost + liability)
- ☐ Approved supplier requirement: Must you buy through an approved channel (possibly at non-negotiable pricing)?
- ☐ Seasonal/variable budgets: Do supply requirements swing by season with minimums?
- ☐ Product approval gate: Are substitutions forbidden without written approval?
- ☐ Unauthorized product liability: Are you liable for damages/claims if you use the “wrong” product?
- ☐ Equipment uptime rule: Must equipment be functional within 24 hours or be replaced at your expense?
- ☐ Key/control responsibilities: Are you responsible for lost keys, rekeying, or access-control costs?
F) Insurance, Compliance, Audit (admin burden)
- ☐ High insurance minimums: Are coverage requirements high enough to materially impact margin?
- ☐ Additional insured requirement: Must you name others on your policy?
- ☐ Audit rights: Can they inspect compliance records (training, payroll, staffing, etc.) on demand?
- ☐ Indemnity scope: Do you indemnify broadly (including their negligence or third-party claims)?
- ☐ Liability imbalance: Is their liability capped while yours is uncapped?
G) Post-Exit Constraints (can you recover?)
- ☐ Non-solicit / non-compete: Are you blocked from working with the end customer after termination?
- ☐ Confidentiality + return duties: Are the obligations broad and long-lasting?
- ☐ Cross-default: Can a breach on one site/contract trigger default across others?
- ☐ Unilateral amendment: Can they change terms midstream with limited notice?
Scorecard (fill-in)
| Section | Green (2) | Amber (1) | Red (0) | One-sentence evidence (what makes this true?) | Guardrail (negotiate / price / reserve / walk) |
|---|---|---|---|---|---|
| A) Termination & Control | __ | __ | __ | ________________________________________ | ________________________________________ |
| B) Money Flow & Deductions | __ | __ | __ | ________________________________________ | ________________________________________ |
| C) Tail Risk | __ | __ | __ | ________________________________________ | ________________________________________ |
| D) Operations & Staffing | __ | __ | __ | ________________________________________ | ________________________________________ |
| E) Supplies/Products/Equipment | __ | __ | __ | ________________________________________ | ________________________________________ |
| F) Insurance/Compliance/Audit | __ | __ | __ | ________________________________________ | ________________________________________ |
| G) Post-Exit Constraints | __ | __ | __ | ________________________________________ | ________________________________________ |
Phase 0 Guardrails (the defaults)
- 1) Concentration cap: No single site/client exceeds ___% of total revenue.
- 2) Termination exposure reserve: Maintain a reserve equal to ___ weeks of payroll + critical overhead.
- 3) Attendance redundancy: Maintain an on-call roster and a coverage protocol so “no-show” is a rare event.
- 4) 24-hour cure playbook: A written rapid-response SOP (who acts, what proof is captured, how resolution is confirmed).
- 5) Compliance pricing model: Price in insurance, supply constraints, admin burden, equipment redundancy, and approval gates—up front.
Phase 0 Red-Line Rule
If any of these are Red and you cannot negotiate or fund a guardrail, treat it as a “walk-away” flag:
- Open-ended post-exit clawbacks
- Penalty formulas tied to “months of invoices”
- Final payment held for extended periods after termination
- Subjective default definitions plus 24-hour cure expectations
- Non-solicit/non-compete that blocks recovery while termination is at-will
Use this like a smoke alarm. It’s not here to make you paranoid—it’s here to make sure one bad week doesn’t become a life-changing event.
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